Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 16h00 and check-out must be completed before 10h00. Different times can be arranged for an additional fee, subject to availability.

Question 2

Are pets allowed?

Accepted Answer

Unfortunately, pets are not allowed at this property.

Question 3

How does check-in work?

Accepted Answer

You will receive access instructions by email before your arrival, with the exact address and practical information.

Question 4

What is the cancellation policy?

Accepted Answer

Cancellation more than 7 days before arrival: full refund. Between 3 and 7 days: 50% refund. Less than 3 days: no refund.

Question 5

Is there a security deposit?

Accepted Answer

No security deposit is required at this property.

Question 6

Is cleaning included?

Accepted Answer

End-of-stay cleaning is not included in the base rate. You can add it as an option when booking. A clean check-out is expected.

Question 7

Is bed linen provided?

Accepted Answer

Information about household linen is provided in the property description and amenities.

Question 8

Is there parking?

Accepted Answer

No parking is available on site.

Question 9

Is the pool heated?

Accepted Answer

This property does not have a pool.

Question 10

Are parties allowed?

Accepted Answer

Parties and noisy events are not allowed at this property.

Mas Noa

Welcome to Mas Noa